PRIVACY POLICY
The Outreach Organisation Ltd (“Outreach Rescue” or “we”), part of Cresto Group under Bergman & Beving, processes personal data about individuals who engage with our training services, digital platforms, and other offerings. Outreach Rescue is committed to protecting personal privacy and maintaining a high standard of data protection in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy describes how we handle your personal data and applies to all Outreach Rescue’s websites, training platforms, and social media channels (“Digital Channels”). By using our services or interacting with us, you agree to the processing of your personal data as outlined below.
What is Personal Data?
Personal data is any information that can be linked directly or indirectly to a living individual. Examples include names, email addresses, or other identifying information.
What Personal Data Do We Collect?
Outreach Rescue may collect the following types of personal data:
- Identity Information: Name, email address, phone number.
- Training Information: Details of courses taken, certifications, or professional qualifications.
- Digital Interactions: IP address, device type, and browsing activity on our Digital Channels.
Why We Collect Your Data:
- To provide training services and manage bookings.
- To communicate with you regarding courses, certifications, or related services.
- To maintain, develop, and improve our Digital Channels and their functionality.
Protecting Personal Data
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, modification, or misuse. These include strict access controls and secure handling processes.
Sharing Personal Data
We may share your personal data with:
- Accrediting Bodies: To process certifications or qualifications.
- Service Providers: For tasks such as data processing or technical support, provided they comply with data protection requirements.
- Authorities: In cases where we are legally required to disclose information, such as during criminal investigations or regulatory reviews.
We do not sell personal data to any third parties.
Retention of Personal Data
We keep personal data only for as long as it is needed to fulfil the purposes for which it was collected or as required by law. For instance, training records may be retained for compliance with industry or regulatory standards.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of data, subject to legal or contractual obligations.
- Restriction: Request that processing is limited in certain circumstances.
- Objection: Object to specific uses of your data, such as direct marketing.
To exercise your rights, please contact us at personuppgifter@crestogroup.com.
External Links
Our Digital Channels may include links to external websites or services not controlled by Outreach Rescue. If you follow these links, please review the privacy policies of those external sites, as this policy does not apply to them.
Cookies
Cookies are small text files stored on your device when you visit our Digital Channels. They help us improve your experience by remembering your preferences and enabling certain functionalities.
How We Use Cookies:
- To personalise your browsing experience.
- To analyse how our Digital Channels are used for improvement.
- To remember your preferences, such as language or region settings.
Managing Cookies:
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Digital Channels.
Contact
Cresto Group AB and Outreach Rescue are responsible for processing your personal data. For questions about this Privacy Policy or how we handle your data, contact:
- Outreach Rescue: marketing@outreachrescue.com
- Cresto Group: personuppgifter@crestogroup.com
If you are not satisfied, you can contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
